Pricing — ReplyInn

Pricing

Less than one hour of staff time a month

Every plan starts with a 14-day free trial, 30 AI replies included. No credit card.

Starter

One hotel, every review handled.

$29 / month

1 property
Google autopilot with approval rules
Booking.com & TripAdvisor drafts by email
Review link, QR cards & private feedback
Analytics, insights & weekly digest
Up to 600 replies / month

Start free trial

BEST VALUE

Group

Up to 5 properties under one login.

$79 / month

Everything in Starter
5 properties, one-click switcher
Per-property voice, rules & Google connection
Digest per property
Up to 3,000 replies / month
Less than $16 per hotel

Start free trial

Agency

For agencies & reputation managers.

$199 / month

Everything in Group
Up to 25 properties
Priority support & onboarding call
Custom limits on request
Less than $8 per property

Talk to us

No credit card for the trial Cancel in one click, anytime Secure card payment by Stripe Google tokens encrypted · no passwords shared Negative reviews never auto-posted

The difference

Guests (and future guests) can tell

Most hotels paste the same generic line under every review. Travellers reading reviews notice, and so does Google.

✕ Typical copy-paste reply

★★ “Great location and helpful reception, but our room faced the street and it was really noisy until 2am.”

Dear guest, thank you for your feedback. We hope to see you again soon. Management

✕ Ignores the noise problem
✕ Same text under every review
✕ Future guests see an unresolved complaint

ReplyInn reply

★★ “Great location and helpful reception, but our room faced the street and it was really noisy until 2am.”

Dear Sarah, thank you for staying with us and for the kind words about our reception team. We're sorry the street noise kept you up — that's not the rest we want for our guests. Our courtyard-facing rooms are much quieter, and we'd be happy to reserve one for you next time; just mention it when booking or write to us directly. Sofia, Guest Relations — Hotel Azur

✓ Names the guest and the real issue
✓ Offers a concrete fix from your property facts
✓ Reassures every future reader

Calculator

What do review replies cost you today?

Move the sliders to match your hotel.

Reviews per month (all platforms)60

Minutes to write one good reply7 min

Hourly cost of the person replying$15

Staff time spent on replies

7.0 hours / month

Cost today$105

ReplyInn Pro$29

Saved per month$76

Return on cost3.6×

Plus 84 h a year your team spends on guests instead of keyboards. Estimates based on your inputs.

Start saving that time

FAQ

Questions hotels ask

Does it really post on Google by itself?

Yes. Once you connect your Google Business Profile, ReplyInn checks for new reviews every 15 minutes. 4–5★ reviews are answered automatically; anything lower, or anything that sounds unhappy, waits in your inbox for approval. You can change these rules at any time.

What about Booking.com and TripAdvisor?

These platforms only allow certified partners to post replies through their systems. ReplyInn gives you a personal forwarding address: forward the "new review" emails (or set an automatic forward) and a ready-to-post reply appears in your inbox. Copy it, paste it in the extranet, done.

Do I need to share my passwords?

No. Google uses secure sign-in (OAuth), so ReplyInn never sees your password and you can revoke access anytime from your Google account.

Will replies sound robotic?

Each reply refers to what the guest actually wrote, uses your tone and signs with your name. It never invents facts: it only mentions what you listed in your property settings.

Can I cancel?

Yes, anytime. You keep access until the end of the paid month.

Simple plans, cancel anytime