Everything ReplyInn does for your hotel — from autopilot replies on Google to review collection and guest insights.
Hotels that answer their reviews earn more trust and more direct bookings, but answering them by hand takes hours every week. ReplyInn does it for you.
Connect your Google Business Profile once. New reviews are picked up every 15 minutes and positive ones are answered automatically.
Critical reviews are never posted without you. Edit, approve, done. Replies never invent refunds or promises.
Forward the platform's review emails. The draft appears in your inbox, ready to copy and post in one click.
Replies are written in the guest's own language, not translated word for word.
Set your tone, sign-off and property facts once. Every reply mentions real details from the review.
Every property gets its own review link and printable QR card for the front desk, the room, the check-out email. Guests tap a star: four or five sends them straight to Google, TripAdvisor or Booking.com. One to three opens a private form that reaches you, not the internet.
How was your stay? Tap a star.
Thank you! Would you share it publicly?
Reviews per week, average rating trend, sentiment split, platform mix, response time and the themes that come up again and again. Plus a monthly AI report you can forward to the owner: what to fix first, in plain language.
You stay in charge of what gets published under your hotel's name.
Anything under your star threshold, or with a complaint, waits for your approval. Always.
Replies use only the facts you gave. No made-up refunds, promises or policies.
No passwords shared. Tokens encrypted at rest. Disconnect in one click, from ReplyInn or from your Google account.
Every reply, who approved it and when. Pause the autopilot any time; nothing goes out while paused.
Connect Google in 2 minutes and let ReplyInn take it from here.
Start your free trial